Customer Service

At Platforms, we are committed to providing a pleasant and seamless experience for all users. Your satisfaction is essential to us, and we are here to assist you every step of the way. Thank you for being a part of our artistic community!

If you have any questions, concerns, or need help with any aspect of our platform, please find the relevant information below:

For general inquiries or customer support, you can reach us at or +8801810-102580.

Our customer service team is available from 10:00 am till 7:00 pm [Except Friday]. We strive to respond to all inquiries promptly.

If you have questions or issues related to an order, such as tracking, shipping, or delivery, please contact our Customer Support team.

To expedite the process, please include your order number and relevant details in your message.

If you are not satisfied with your purchase and wish to initiate a return or request a refund, please contact our Customer Service team for guidance. Please go through our Return Policy for detail information.

For technical issues with our website or mobile app, such as login problems or errors, our technical support team is here to help. Email us at

Please visit our Privacy and Data Security policy.

If you have concerns about your privacy or data security on our platform, please contact us and we will address your questions. Email us at

We value your feedback! If you have suggestions for improving our platform or any aspect of our service, please share them with us. Please email us at